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Your team does not have to stay in front of the SignalZen Console.
👥 Team & ConversationsUpdated Aug 23, 2026 1 min read
Your team does not have to stay in front of the SignalZen Console.
You can manage customer conversations through supported collaboration tools and SignalZen's mobile apps.
This allows your team to respond to customers from the tools they already use, while AI can continue supporting customers when your team is unavailable.
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- Manage conversationsAll customer conversations are available in SignalZen so your team can see and manage them.
- Reply to a visitorWhen a visitor sends a message through Live Chat, you can reply directly from SignalZen.
- Assign a conversationYou can assign a conversation to a team member when a specific person needs to handle it.