Customize your Live Chat

You can change the appearance and behavior of Live Chat to match your website.

You can customize things such as:

• Colors
• Position
• Chat button
• Welcome message
• Language
• Appearance
• Other widget settings

Open the SignalZen Console and go to Live Chat settings to customize your widget.

Keep it simple

Your Live Chat should be easy for customers to find and use.

We recommend using a clear welcome message such as:

Hi! How can we help you?

If you use AI support, you can also explain that customers are talking to an AI assistant.

For example:

Hi! I'm the AI assistant. How can I help you today?