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Search conversations

As your customer support grows, you may have many conversations.

👥 Team & ConversationsUpdated Aug 19, 2026 1 min read

As your customer support grows, you may have many conversations.

Use conversation search and filtering to find the conversation you need.

You may want to find a conversation to:

  • Follow up with a customer.
  • Review an earlier question.
  • Check an AI response.
  • Find a previous support case.
  • Continue an unresolved conversation.

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