Install Live Chat
Live Chat gives your customers a simple way to talk to your AI or support team directly from your website.
Live Chat gives your customers a simple way to talk to your AI or support team directly from your website.
A visitor clicks the chat button, asks a question, and SignalZen handles the conversation.
Depending on your setup, AI can answer the customer automatically or your team can join the conversation.
1. Open Live Chat settings
Open the SignalZen Console and go to your Live Chat settings.
2. Add Live Chat to your website
Follow the instructions provided by SignalZen to add the Live Chat widget to your website.
You can also use supported integrations for platforms such as WordPress and Shopify.
3. Test Live Chat
Open your website and click the chat button.
Send a test question.
For example:
"What does your company do?"
Check that the message appears in SignalZen and that your AI or support team can respond.
What happens after installation?
Once Live Chat is installed, your website becomes a direct support channel.
A typical conversation looks like this:
Visitor asks a question → AI understands the question → AI answers → Team takes over if needed