🤖 AI Support
How SignalZen AI worksSignalZen AI uses the information you provide about your business to help answer customer questions.Set up AI SupportBefore AI can help your customers, you need to give it information about your business.Add your website as AI knowledgeYour website is often the best place to start.Add Help Center contentYour Help Center can be an important source of knowledge for AI.Add files and documentsYou can also give AI information from files and documents.Add custom contentSometimes your business information does not exist on your website or in a document.Connect an MCP serverMCP allows AI to work with external information and tools.Give AI instructionsKnowledge tells AI what it knows.Choose when AI respondsYou decide how much of your customer support AI should handle.Let customers request a humanCustomers should always have a way to ask for human help when appropriate.Monitor AI conversationsYou do not need to read every conversation manually.Take over a conversationSometimes you need to join an AI conversation yourself.AI CopilotAI Copilot helps you handle conversations with visitors using AI.AI conversation summariesLong conversations can take time to read.AI translationSignalZen AI can help translate customer messages and support replies.Polish human agent responses with AISignalZen's magic wand helps support agents improve their messages before sending them to a visitor.