Add files and documents

You can also give AI information from files and documents.

For example:

• PDF documents
• Product manuals
• Guides
• Policies
• Internal documentation
• Product information

This is useful when important information is not available on your website.

Example

Your website may explain your product, but your detailed return policy may be in a PDF.

You can add the PDF as AI knowledge so AI can use the information when answering customer questions.