📧 Email support
Connect your support emailThe first step is to connect the email address your customers use to contact your support team.Receive customer emailsOnce your mailbox is connected, SignalZen can receive customer emails and create conversations from them.Reply to customer emailsYou can reply to customer emails directly from SignalZen.Email conversationsSignalZen keeps customer email messages together as conversations.Email and Live Chat in one placeCustomers may contact your company through different channels.Email notificationsNotifications help your team know when a customer needs attention.Email attachmentsCustomers may include files with their emails.Email conversation historySignalZen keeps the conversation history available to your team.How email integration worksSignalZen connects your existing support email to your SignalZen workspace.Email forwardingSignalZen uses email forwarding to receive messages from your existing support mailbox.