Connect your support email

Not every customer wants to use Live Chat.

Some customers prefer to send an email.

SignalZen lets you bring your support email into your AI support workflow.

For example:

support@yourcompany.com

can become another way for customers to reach your support team.

1. Connect your email

Open the SignalZen Console and find your email settings.

Follow the instructions to connect your support mailbox.

2. Receive customer emails

Once your email is connected, incoming customer messages can appear in SignalZen.

One AI support system, multiple channels

Your customers don't have to know how your support system works.

They can simply:

Send an email

or

Start a chat

SignalZen gives your team one place to manage those conversations and gives AI the information it needs to help.