Add team members
You can add people to your SignalZen support team so they can help manage customer conversations.
👥 Team & ConversationsUpdated Aug 19, 2026 1 min read
You can add people to your SignalZen support team so they can help manage customer conversations.
Team members can participate in conversations and respond to customers.
If you use Slack, Microsoft Teams, or Google Chat integrations, team members can also participate through those platforms. SignalZen can automatically create operator profiles for teammates who join conversations through supported integrations.
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- Manage conversationsAll customer conversations are available in SignalZen so your team can see and manage them.
- Reply to a visitorWhen a visitor sends a message through Live Chat, you can reply directly from SignalZen.
- Assign a conversationYou can assign a conversation to a team member when a specific person needs to handle it.
