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Once your first conversation is working, we recommend setting up SignalZen in this order.

🚀 Getting StartedUpdated Aug 9, 2026 1 min read

Once your first conversation is working, we recommend setting up SignalZen in this order.

1. Teach AI about your business

Connect your website, Help Center, files, documentation, or other knowledge sources.

The better information you provide, the more useful your AI can be.

2. Configure your AI

Set your AI instructions, behavior, and when it should respond.

3. Set up human handoff

Decide when your support team should take over from AI.

4. Connect your team

Connect Slack, Microsoft Teams, or Google Chat so your team can supervise and manage customer conversations.

5. Connect email

Bring your support email into the same AI-powered support workflow.

6. Customize Live Chat

Make the chat widget match your website and brand.

7. Start supporting customers

Once everything is ready, SignalZen can start handling customer questions while your team focuses on the conversations that need human attention.

SignalZen gives you one support system where AI handles the routine, your team handles the important, and customers get help when they need it.

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