Connect your support email

The first step is to connect the email address your customers use to contact your support team.

For example:

support@yourcompany.com

Once connected, new customer emails can appear in SignalZen.

Connect your mailbox

Open the SignalZen Console and go to Email integration.

Follow the instructions to connect your support mailbox.

After the connection is complete, send a test email to your support address and check that it appears in SignalZen.