Email notifications
Notifications help your team know when a customer needs attention.
📧 Email supportUpdated Aug 19, 2026 1 min read
Notifications help your team know when a customer needs attention.
Depending on your settings, your team can be notified when:
- A new email conversation arrives.
- A customer replies.
- A conversation needs human attention.
- An AI conversation is handed over to your team.
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- Receive customer emailsOnce your mailbox is connected, SignalZen can receive customer emails and create conversations from them.
- Reply to customer emailsYou can reply to customer emails directly from SignalZen.