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Customer information

SignalZen can show information about the visitor alongside their conversation.

👥 Team & ConversationsUpdated Aug 23, 2026 1 min read

SignalZen can show information about the visitor alongside their conversation.

Depending on your setup, this can include information such as:

  • Name.
  • Email.
  • Location.
  • Time zone.
  • Visitor ID.
  • Additional information provided by your website.

You can collect additional customer information using the Live Chat prerequisites form or provide custom visitor data through the JavaScript API.

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